Reference

besi123 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open a besi123 account, sign in from a phone or desktop, use DANA or QRIS, and contact account support.

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CONTACT PATHS

Ask About Your Privacy Policy Rights

A direct support route helps you resolve a privacy question without guessing which team to contact. Sign in, open account help, and include the email or phone number connected with your account, the subject of your request and any relevant payment reference. We use those details to locate the correct record while avoiding unnecessary disclosure. If you cannot access your account, use the available support contact shown on the site and describe the access issue.

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Account help

Use the account support path to ask what personal data is linked to your besi123 account, why it is used, or how to request a correction.

Wallet query

For DANA, OVO, GoPay or QRIS records, provide the payment reference and account contact so we can check the relevant status without requesting your wallet password.

Access request

If sign-in fails on your phone or desktop, tell us the device path and account contact; we may verify ownership before discussing personal data.

DATA PRACTICES

What We Do With Account Data

We keep this policy practical: each data category has a business reason tied to account access, wallet status, security or legal duties.

Account records

When you open an account, we store the details needed to create your profile and connect phone verification with later sign-ins. Keeping those fields accurate helps us answer access requests.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can show whether a payment request matches your account. We use the reference for status checks, not your wallet password.

Cookies

Cookies can remember sign-in state, security signals and selected site settings on your browser. You can manage browser cookie controls, although limiting them may affect account access.

Device security

We may record device type, browser details, connection data and sign-in events to detect unusual access. If a new phone triggers a check, we may ask for account verification.

Retention

We retain account, support and payment records only while operational, security or legal reasons call for them. After that period, records are deleted or separated from direct account details.

Your request

You can ask for access, correction or clarification through account support. Include your registered contact and the specific request; we may confirm ownership before making a change.

Privacy Policy Questions Before Access

These answers cover the questions we hear before an account is opened or when a privacy request concerns a wallet, device or sign-in. Read the relevant point first, then contact account support if your situation needs a record-specific answer. Our handling and access decisions depend on local law.

It covers data collected during account creation, phone verification, sign-in, cookie use, wallet status checks, support requests and access to categories such as Live Casino and Crash Games.

We use your phone number to create or verify account access, help identify the correct profile and protect sign-in attempts. We do not need your DANA, OVO or GoPay password.

Yes. The policy covers QRIS references and related payment status records when they are connected with your account. We use those details to match a request and investigate a receipt query.

Sign in, open account help and ask for a data access request. Add your registered phone or email and the records you want checked; we may verify ownership before responding.

Yes. Send the incorrect field and the replacement detail through account support. For example, you can ask us to correct a contact record used for phone verification or account messages.

On a mobile browser, cookies may retain sign-in state, security checks and selected settings. Your browser controls can limit them, but changing cookie permissions may interrupt account access.

We keep account, support, device and payment references while operational, security or legal needs require them. You can ask support about a specific record and its applicable retention reason.

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